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Another Logistics company (DSV) recently acquired my company (Panalpina). Both companies completed the merge process of all divisions in Aug 2021. Both companies have vastly different organisational cultures. I’m from the Commercial Division, and the customers managed in our team are considered Global top 500 MNC, which the new company didn’t have the presence.
I want to write about how our team adopted the new company culture and delivered the commercial value to manage the global customers so the new company could recognise the high-quality customer service and high retention rate our team showed.
The dissertation proposal format is attached in this order. It is required to be submitted as per the university requirement.